Privacy Policy

Last Updated: 8/20/2025

At Zoodio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our AI-powered animal character and product creation service.

1. Information We Collect

Account Information

  • Name and email address (via Google Sign-In)
  • Profile picture (if provided through Google)
  • Account preferences and settings

Content You Create

  • Photos you upload for animal character creation
  • Text prompts and descriptions
  • Generated animal characters and product designs
  • Saved drafts and creations

Usage Data

  • How you interact with our service
  • Features you use and frequency of use
  • Device information (browser, operating system)
  • IP address and general location data

Payment Information

  • Payment details are processed by Stripe (we do not store payment information)
  • Transaction history and billing records
  • Credit usage and purchase history

2. How We Use Your Information

Service Provision

  • Generate AI-powered animal characters and designs based on your inputs
  • Store and manage your creations
  • Process payments and manage your account
  • Provide customer support

Service Improvement

  • Analyze usage patterns to improve our AI models
  • Develop new features and capabilities
  • Troubleshoot technical issues
  • Optimize performance and user experience

Communication

  • Send service-related notifications
  • Respond to your inquiries and support requests
  • Share important updates about our service

3. AI Processing and Data Use

Our AI systems process your photos and text prompts to generate custom animal characters and designs. Here's how we handle this data:

  • Your uploaded photos are processed by our AI to extract features and create animal characters
  • We may use anonymized data to improve our AI models
  • Original photos and generated content are securely stored in your account
  • We do not use your personal photos for training our AI without explicit consent
  • AI processing happens on secure servers with encryption

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

  • Firebase (Google) for authentication and database services
  • Stripe for payment processing
  • AI service providers for image generation
  • Cloud storage providers for secure data storage

Legal Requirements

  • When required by law or legal process
  • To protect our rights, property, or safety
  • To investigate potential violations of our Terms of Service

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure cloud infrastructure with reliable providers
  • Regular backups and disaster recovery procedures

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

  • Account information: Until you delete your account
  • Generated content: Until you delete it or close your account
  • Usage data: Up to 2 years for analytics and improvement
  • Payment records: As required by law and tax regulations

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Control

  • Access and download your personal data
  • Update or correct your account information
  • Delete your creations and account
  • Control privacy settings and preferences

Data Portability

  • Export your generated animal characters and designs
  • Download your account data in a structured format

Opt-Out Rights

  • Unsubscribe from marketing communications
  • Limit data processing for certain purposes
  • Object to automated decision-making

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including:

  • Using service providers with adequate data protection measures
  • Implementing standard contractual clauses
  • Ensuring compliance with applicable data protection laws

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending an email notification to registered users
  • Displaying a notice in our service

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@zoodio.ai

Support: support@zoodio.ai

Website: www.zoodio.ai

Your privacy is important to us. By using Zoodio, you consent to the collection and use of your information as described in this Privacy Policy.